EXO ARNVIND is looking for an Application Support Engineer for our customer - a leading Medical Software Company in the Nordic Market.

Our customer supplies systems to Region Syddanmark, Region Midtjylland, The Faroe Islands, Iceland, Greenland, Sweden, and the Danish Defense, and provides software development of systems for Intensive Care Units and Anesthesia departments internationally.

The Danish organization currently has 22 full-time employees and 5 student workers, in their offices in Aarhus and North of Copenhagen. Your workplace will be in Aarhus.

About the job

As Application Support Engineer in the Service team, your focus will be on handling technical requests of systems deployment, integrations, and system configurations”.

Your focus will be on handling technical requests of systems deployment, integrations, device configurations. Furthermore, you will work with the support of existing customers and handle and resolve incoming issues in a schedule with others.

You work closely together with other departments, that are responsible for product management, product development, implementation, service and support, and sales and marketing.

Many of the topics are technically complex, covering software architecture, hardware architecture, statistics, medical science, business processes, usability, and require technical competence and perseverance to be solved.

International teamwork across cultures is the key to making this a fun process.

End Customers will typically run their own IT-Operations, so this position is related to the Application-specific IT environment, and the IT environment inhouse.

Qualifications

  • You have a relevant technical degree and proven experience in application support engineering in large distributed applications, primarily in a Microsoft based architecture.
  • You have strong technical skills in area of deployment, integration, network, server configuration, and perhaps knowledge of medical devices
  • You have experience with some of the following topics:
    • Microsoft based infrastructure
    • MS SQL
    • Scripting skills
    • Integrations between IT systems
    • Troubleshooting of IT systems
    • Servicing IT systems

The Language is Danish, English, with Swedish as an advantage.

As a person, you are curious and want to learn and can explain complex topics in simple ways.
You are persistent, focused on details, and have a structured approach to the tasks and not least that you take pride in supporting our customers and your new colleagues.

About our customer

Our customer is an international medico company who provides integrated solutions to the healthcare market. They are one of the largest suppliers in Scandinavia with 700+ employees, and they all share the great goal to create World Class Healthcare IT systems.

If the above descriptions could be you – then please apply here at OPEN POSITIONS

We look forward to hearing from you.

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